What to do when an ACU member passes away
Losing a loved one is never easy. During this difficult time, ACU is here to support you as best as possible with handling the financial matters of the deceased member.
The deceased member likely has funds in their accounts at ACU. To begin the process of claiming these funds, the designated family member must fill out the RIP form. The required documents to submit along with the RIP form depend on the balance of the funds. Please take note of this.
Once we receive the completed form, an ACU representative will personally contact you to schedule an appointment. During this appointment, we will guide you step by step through the process.
Do you still have questions or concerns? Let us help you with those as well. Contact us at 434-7100 and we will gladly assist you. We are here to serve you.
Categories
| Category | Balance at ACU | Required Documentation |
|---|---|---|
| I | Up to XCG 5,000 |
|
| II | XCG 5,000 – 15,000 |
|
| III | Above XCG 15,000 |
|
| Funeral Expenses | Based on available balance |
|
